Refund policy

🛍️ 7-Day Hassle-Free Replacement Policy

At URMOZ, we take great care in delivering premium-quality products. However, if you receive a damaged or defective item, we offer a hassle-free replacement within 7 days of delivery.

To request a replacement:


  • Contact our support team within 7 days of receiving the product.

  • Share clear photos or an unboxing video showing the damage.

  • Ensure the item is unused and in its original packaging.

Once verified, we will arrange a replacement at no additional cost.

Your satisfaction is our priority, and we’re always here to help! 💛