Refund policy
🛍️ 7-Day Hassle-Free Replacement Policy
At URMOZ, we take great care in delivering premium-quality products. However, if you receive a damaged or defective item, we offer a hassle-free replacement within 7 days of delivery.
To request a replacement:
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Contact our support team within 7 days of receiving the product.
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Share clear photos or an unboxing video showing the damage.
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Ensure the item is unused and in its original packaging.
Once verified, we will arrange a replacement at no additional cost.
Your satisfaction is our priority, and we’re always here to help! 💛